No Physical Shipping
SoftDrop is a marketplace for digital products and services. We do not physically ship products unless a specific listing expressly includes a physical item, which is not the standard SoftDrop model.
Digital Delivery Methods
- Downloadable files or compressed project folders.
- GitHub, GitLab, Bitbucket, or other repository access.
- Google Drive, cloud storage, private links, or secure file transfer.
- Hosted website, app, automation, workflow, API, dashboard, or deployment handover.
- Email delivery, license key, documentation, SoftDrop chat, or deal-room delivery.
Delivery Timelines
Delivery timelines depend on the listing. Instant downloads may be available soon after successful payment. Custom services, setup work, deployments, migrations, or guided implementation may take the number of days stated in the listing or agreed within SoftDrop.
Timelines may be extended where the buyer delays required inputs, approvals, credentials, content, meetings, or feedback.
Delivery Proof
Sellers should keep proof of delivery such as file links, access invitations, repository invite logs, deployment URLs, screenshots, messages, commit history, documentation, or handover notes. SoftDrop may review this evidence if a dispute arises.
Failed or Incorrect Delivery
If delivery is missing, materially incorrect, inaccessible, or broken, buyers should contact support at priyadarshihimanshu6@gmail.com with the order ID and evidence. Refunds or corrections are handled under the Refund Policy.